Job Description
This role is responsible for planning, executing, and managing technology projects while ensuring adherence to established business processes and best practices. It requires expertise in ITSM platforms, ITIL-aligned practices, and the ability to configure, customize, and optimize workflows for efficiency and risk mitigation. The position involves leadership responsibilities, including mentoring staff, managing vendor relationships, and maintaining strong communication across all organizational levels. Candidates should have significant technical knowledge, strategic problem-solving skills, and experience in project planning, policy development, and team coordination.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
College Degree or equivalent
5+ years of experience administering ITSM platforms
Proven ability to configure, customize, and optimize ITSM workflows and automation.
Strong skills in dashboard/report building and data analysis
Freshservice experience
...Dermatologist for established practice 1 hour from Pittsburgh. You will be able to practice with an open scope including general, medical and cosmetic dermatology. Excellent support with no hospital call. Competitive compensation with sign on bonus, education loan reimbursement,...
...all products. In this role, youll get to: Direct the team for annual Cash Flow Testing, working closely with the Appointed Actuary to provide output and analysis of asset and liability cash flows Track and review MAR controls for the models and output...
...experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, youll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your...
...Capo29 in Saint Helena is looking for a service oriented wine director. The ideal candidate will be professionally certified, highly organized with experience as a sommelier and as a fine dining server. Capo 29 is open only5 days a weekto help provide a lifestyle...
...Kundel Industries is looking for an in-house HR Recruiter/Coordinator that would like to grow into a larger HR role as an HR Generalist... ...management advice. Coordinate employee orientation programs, onboarding processes, and employee evaluation initiatives to foster...